Frequently Asked Questions
How does the driver’s ed program work and what is all involved?
Students will register to take the classroom portion of driver’s ed any time after they are 14 years and 5 months old. Students are required to attend 30 hours of classroom instruction. Any missed classes must be made up. When ready, the student will be able to take the knowledge and signs test. They may take these tests at our offices or at the DMV. Students will get a signed completion form (MV3001) that they need to take to the DMV to get their instructional driving permit. These forms expire 60 days after an instructor has signed them. If you wait longer to go in to get your instruction permit, you will need to have us resign the form for you.
Once a student receives their temps, they are required to notify us and receive their first behind the wheel driving lesson within 60 days. Students must complete 6 driving lessons (each 2 hours long) with us and 30 hours of driving in total (including practice at home, 10 of which must be night driving). We like to spread the appointments out over the 6 months that students must have their temps, doing 1-2 lessons a month so students have plenty of time to practice in between lessons.
After 6 months and with completion of other requirements (see Wisconsin Motorist Handbook page 6) students may take their road test.
What are the requirements for driver’s education in Wisconsin?
Students under the age of 18 must complete 30 hours of Classroom instruction and 12 hours of Behind-the-Wheel training (6 hours driving and 6 hours observing another student driving), and all licensing requirements. See Wisconsin Motorist Handbook (pages 5) for more details.
What are the age requirements for taking driver’s education and getting your license?
Students may begin the classroom portion of driver’s ed at the age of 14 years 5 months of age. Students may get their instruction permit (temps) at 15 years of age. Students may get their probationary driver’s license at age 16, but they must have had their temps for 6 months.
How do I get my driver’s license on my 16th birthday?
For a student to get their probationary driver’s license on their 16th birthday, they should plan on taking the classroom portion before they are 15 ½ years old. This way, they are prepared to take the knowledge and signs tests that they are required to pass and take the completion form (MV3001) to the DMV on or before they turn 15 ½ to receive their instruction permit. Students must have their instruction permit for 6 months before they are eligible to take their road test.
Instruction permit, probationary license, regular license, what is the difference between these?
An instruction permit is what a student first receives. This allows them to practice driving with a parent, qualified individual, or driving instructor. After a student has had their temps for 6 months and completed the required hours of driving, they may take their road test. Once the road test is passed, the student will receive a probationary license. A probationary license restricts who may drive in the car with the student and the hours of the day that a student may drive. After 9 months the student will graduate from the probationary to a regular license. Please see the Wisconsin Motorist Handbook (pages 6-7) or the DMV’s website (http://www.dot.state.wi.us/drivers/teens/gdlfaqs.htm) for more information.
How do I sign up for a classroom session?
After choosing the best classroom session for your schedule, you will click on the class you wish to attend and follow the steps. Please email us at firstname.lastname@example.org if you have any questions. Include the classroom session you’d like to attend and your name. I will respond after your registration with a confirmation email within a day or two. Prior to the class starting, I will send you an email regarding room number, location, etc. as well as additional information.
How does online classroom work?
Best Way Driving Academy is licensed to offer online classroom to students. If you would like to choose this option, please use the online registration link on our web site. Any questions, please email us at email@example.com and I will email you back with any additional information you may need. This fulfills the State of Wisconsin requirement and is required for students under 18. After registering you will receive an email from our partners, Teach Safe. This will confirm the registration and allow you to setup username and password. After all the requirements are met you will be able to take this class just like you would in a regular live classroom except from your own home and at your own time. This is a great option for those students with busy schedules!
Once we receive all paperwork and payment, you will be approved to begin the online classroom using the link that will be given to you.
You will not be able to work on your online classroom longer than 2 hours a day. Each lesson has a time length listed that you will get credit for when completed. If you take longer to finish the lesson, you will only be credited for time listed.
The temp’s tests may be taken before completion of the classroom portion or any time after finished.
Options for taking the temps test include:
a. When you are 15 you may go to the DMV with your signed MV3001 form to take the tests there. If you are over 18 you must take the tests at the DMV. Remember that our signature on the form is only valid for 60 days, so check the date signed. If it’s past the 60 days, please contact us to get a new form signed.
b. You may take your temps test at Bestway Driving Academy. The tests can be taken at our offices before you are 15, but you will not be able to get your driving permit at the DMV until you are 15. You may also take the tests at Bestway any time after you are 15, but before you are 18. If you would like to choose this option, please email us at firstname.lastname@example.org to arrange an available time.
Once you receive your temps it is your responsibility to let us know you have them. You have 60 days from the day you got your temps to get your first driving lesson in. Failure to do so could result in your temps being revoked. Email us at email@example.com to schedule lessons. Include your name and availability.
I'm having technical problems with the online classroom program. Who can I talk to for help?
Bestway partners with Teach Safe to offer you with the online classroom. Any issues during the online classroom, please contact us directly at Bestway Driving Academy and we can help you through it. We will direct you to the “get support” button that will be visible within your course. This will pop up an email box. From there, please type in the problem or issues that is happening and we will either attempt to resolve the issues ourselves, or if it is an issue we cannot solve, we can forward on to someone that can!
What do you except for payment and is there a payment plan?
We accept cash and checks for payment. We offer a very flexible payment plan. We require $200 to be paid during the classroom portion and the remaining $180 to be paid during the behind the wheel portion. However, if you need to work out something else, please don’t hesitate to ask. You may make payments as you are able to if you let us know beforehand. At a minimum, we will need at least half of the balance paid before we can sign your temp’s application. The remaining balance is to be paid before we schedule your first behind the wheel lesson unless we work something out ahead of time.
How do I schedule a behind the wheel driving session?
You will be given instructions for our online behind the wheel scheduling program called schedule2drive once you pass your temps test. You MUST have your first behind the wheel lesson with us completed within 60 days per the State of Wisconsin. Please remember, that failing to cancel a lesson within 24 hours or forgetting your lesson will result in a $35 charge.
How do I schedule my road test?
Students can schedule their road test 11 weeks before they are able to take it. The easiest way to schedule a road test is to do so on the DMV’s website http://www.dot.state.wi.us/drivers/drivers/schedule.htm
Will a classroom session ever be cancelled?
If enrollment in a classroom session is low, we reserve the right to cancel the session. We will do our best to place students in another session that is convenient for them. Students will also be given the option to take the classroom portion online.
When is a payment due?
We ask that you make a payment of at least $100 before starting class. Another $100 must be paid before we sign the form you need to get your instruction permit. The remaining $180 can be paid during the Behind-the-wheel lessons. If you need to make payments, please bring at least $50 to each Behind-the-wheel lesson until your balance is paid off.
What is your cancellation policy for behind the wheel lessons?
We require students to give us at least a 24-hour notice to cancel lessons. Late cancellations and no shows will be charged a fee of $35.
What is your classroom attendance policy?
Students are required to attend 30 hours of classroom instruction. We allow up to two sessions to be missed for acceptable reasons. These two sessions can be made up by completing homework packets. If a student needs to miss more than two classroom sessions, we will require them to make up the missed session by attending the same class during one of the following months.
Hybrid Classes- it is mandatory that they attend ALL classes.
Tardy- you are required to complete 30 hours of class. If you come to class late, you are disrupting the class and you now have less than 30 hours of required class. Please make plans to be on time for all classes.
What is your winter/inclement weather policy?
If school is cancelled due to inclement weather that day in the same city classroom is being held, we will also cancel our classroom session that evening. We will also post an update on Facebook of any class cancellations. There have been times when the instructor has been unable to get to class due to inclement weather. We will attempt to have a replacement instructor; however, we may need to cancel class as well for these reasons.
Decisions about whether we are going to cancel our driving lessons due to inclement weather will often be made the day of, or even just hours before your lesson. Generally, if the weather service is predicting hazardous road conditions, we will cancel lessons. We will text or call each student scheduled to notify them if their driving lesson is cancelled. We will also post cancellation notices on Facebook.
**Note** Be aware that during the winter we will sometimes run behind schedule. Even if the roads seem fine in town, they may be often be poor in the country. If we are going to be running more than 15 minutes late, we will text you to let you know. Please be patient, we try to keep on schedule but the safety of our instructors and students is more important than arriving to your lesson on time.
Do you offer refunds?
This school will not refund any fees or part of fees if this school is ready, willing, and able to fulfill its part of the agreement. If a refund is offered, there is a $50 refund processing fee that will be accessed.
Do I have to take both classroom and behind the wheel with Bestway?
Classroom only costs $99 and we will provide you with the paperwork needed to transfer to another school for behind the wheel. Behind the wheel only costs $280 and we will need paperwork providing us with proof of your classroom completion from another school.
I received a notice that I must attend a Failure to Yield Right of Way course. When do you offer this?
We offer a two-hour Failure to Yield the Right of Way course that satisfies all state requirements. We schedule these sessions monthly or based on our availability. Please contact us by phone (920-887-7727) or by email (firstname.lastname@example.org) to set up a session.